Five ways to say "I don't know"
You have to get comfortable with the idea that you may not be able to answer everyone's questions -- but you can do your best to point them in the right direction.
Here are a few ways to say "I don't know."
1. Follow up later
"I don't have the answer to that right off the top of my head. Please give me your e-mail address after the presentation and I'll get back to you this week."
2. Share resources
"Here's my answer to that question, but I know someone who can answer it even better. I'll give you her contact information during the break."
3. Make use of present experts
"I see that Janie Expert is in the audience. Janie, I'd love to hear what you have to say about this question."
4. Ask the audience
"I have some thoughts on that topic, but I'm also wondering what others in the audience are thinking about this."
5. Give it back to the questioner
"How do you suppose you would handle that situation?" or "What has worked for you in the past?" Etc.
Please add your "I don't know" suggestions in the comments!
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5 comments. Please add yours!:
Hi Lisa
The best I've heard at a scientific presentation many years ago was
"as yet I haven't accumulated a sufficient database on which to make an assessment"
This was in answer to a fairly straightforward presentation.
Cheers
Bill
One of the advantages of having a big social network... When I don't know the answer, I ask them.
"I wonder what if anyone on the social web can help us out. Who wants to tweet it?" or "I'll ask my online network during our break and let you know what they suggest."
The important thing with these options is to follow up with what you heard.
Thanks for your additions, Nasho and Kathy!
Late addition:
After careful consideration in which I explored various inputs, I determined that the question you have posed does not conform to the information that is present in my current neural network as was formed by the previous inputs to various active and passive neurons in said network. Therefore I must set the output to the question as void, of which I now give you confirmation through this sentence: I do not know. :-)
Oh, Anonymous, if only I could memorize that and start using it in my presentations. :-)
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