Showing posts with label Voice. Show all posts
Showing posts with label Voice. Show all posts

What if you lost your words?



Remember how boring "vocab" was when we were in school? Learning the meanings of endless words that we probably would never use? 

I don't think of vocabulary very often, but since my dad had a stroke on Tuesday, it's been top of mind. He briefly lost his ability to communicate, and even hours later, was still transposing words and unable to capture the words he wanted to say.

My dad is a COMMUNICATOR, in all caps! He's always loved words and language, and when I was growing up, "Get out the dictionary" was our most-repeated command! I get my love of language and words from my dad, most definitely. 📚

He reminded me the other day, from his hospital bed, of the enormous vocabulary I had as a child. He said, "Remember when they tested your vocabulary in elementary school? Remember how many words you knew?" I don't remember the number, but apparently it was impressive.

He reflected on how it's better to start out with a huge vocabulary, then if you have a stroke and lose some of your words, you'll still have plenty to work with! Haha - My dad and I are both optimists. We're all about the silver lining. 🤷🏻‍♀️🌥

How is vocabulary relevant for you as a speaker and communicator?

First of all, don't go out and start using a bunch of big fancy words in your presentations. 

🚫Never use language to distance yourself from your audience.🚫

But consider how you use vocabulary to express yourself in a way that's aligned with your personality, your speaking style and your intellectual property. 

Are you still learning new ways of expressing yourself? Are you still building your vocabulary?

My favorite vocab-builder is the old-timey thesaurus (and I still love the dictionary), but I don't use it to find words or expressions that are not authentic to me. I use the thesaurus to find words that fit my communication style, but ones I haven't remembered or that express my idea better than the original word on my mind.

Of course, reading is always a great way of improving vocabulary, as well as actually using new words in context in conversation.

I know that the older I get, the more I lose vocabulary. I forget words I once knew because I'm not using them regularly or I haven't come across them in my reading.

I'd love to know if you are a 🤓word nerd🤓 or a 💝language lover!💝 Comment below. 👇🏼👇🏼👇🏼

And my dad is doing great. He had a second stroke in the hospital, but sounds like his old self and will hopefully be going home tomorrow. We're having long conversations at his bedside, which I hope are helping his brain retain his words!



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Why your role model doesn't have all the answers



"You may not always have a comfortable life and you will not always be able to solve all of the world's problems at once. But don't ever underestimate the importance you can have, because history has shown us that courage can be contagious and hope can take on a life of its own." ~ Michelle Obama

Michelle Obama is one of our country's most beloved role models. Her advocacy, sense of style, willingness to speak authentically about a range of issues, and of course, her book (which took only 15 days to break the record for the most copies of any book sold in 2018), have made raving fans of millions of people.

Positive role models often embody characteristics we wish we had. Even when we know that role models are human and flawed, just like all of us, we find comfort in knowing there are people in the world whose work, behavior or abilities we can admire and even strive to emulate.

But I believe that in looking up to role models, we discount our own ability to influence others.

We look to role models to speak up, because they're celebrities (in one way or another), they have a bigger platform, they already have the attention of many, and they have the superpower of being able to bounce back from bad press or criticism. Sometimes it seems like speaking up is something "other people" do.

Maybe it takes the pressure off; if someone else is speaking up for change, you don't have to. It's easy to hide behind our role models, to share their quotes on Facebook, to give their books as gifts, to pay top dollar to hear them speak at events, and to continue to let them do all the advocacy and activism.

Michelle Obama impacts millions of people, but she doesn't resonate with everyone. None of us will resonate with everyone.

But what if you could impact 100 people with your message? What if you could impact ten people? What if you could change one person's life? 

What if you could be someone else's role model?

Guess what: You already are!

There are people who look up to you. Your message and your story are unique to you, and there are people who need to hear exactly what you have to say, in the unique way that you say it.

In fact, you might be advocating for the same important issues as a well-known celebrity or other known personalities or experts, and yet you have the opportunity to connect with individuals and your community on a personal level that a celebrity rarely gets.

Role models are often inspiring teachers and examples to us. But don't forget that you can also be a role model, and probably already are.

Don't wait for the someone else to speak up. Now is the time. You have the right message. And you are the right person for the people who need you. And believe me, people need you.

Michelle Obama said it herself in the quote above: "...don't ever underestimate the importance you can have, because history has shown us that courage can be contagious and hope can take on a life of its own."

Now, who are you going to go out and inspire?

If you desire to impact and influence your audiences in a bigger way through speaking up for change, there are still spots open in my new Speaking Up For Change: Engage, Inspire, Transform online program starting September 10.

Speaking Up For Change banner



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Do people want to call you back?



How often do you think about how you sound on the phone?

Not often enough, I'd bet.

I frequently get messages from people with mumbled messages, names I can't understand, phone numbers rattled off too fast, and not enough information. A couple of weeks ago, someone left a message without saying her name at all! Kind of awkward to call back and say, "I'm not sure who I'm calling, because there was no name in your message..."

Another aspect of phone messages and talking on the phone in general that I notice is the lack of enthusiasm on the part of the caller.

Now, I don't expect you to be jumping for joy when we speak on the phone, but I also really don't want to talk to you when your voice is monotone or dreary. Think about how you can put some warmth and friendliness and energy into your voice when you call someone. Make them feel glad they picked up the phone. Make them feel like you're happy to be talking to them.

I have a client who, when I call him, does not sound at ALL happy to be talking to me. Now I know this is not the case, and I know him and his voice. But if he's calling a client, or someone who he would like to become a client, he sure as heck better put some friendliness and energy into his voice.

Here are some tips to leaving a good phone message that will make someone want to call you back:

1. Speak slowly and clearly. It's okay if you speak slower than normal!

2. Mention the date and time you called, in case they don't check their voice mail regularly or are traveling.

3. Say your name clearly, and if your name is unusual or hard to pronounce, please spell it.

4. Say your phone number slowly and clearly. This is the most important part of your message! Without a clear phone number, the person can't call you back!

5. BONUS TIP: Let the person know what you're calling about. I like to know if someone is calling me as a prospective client, for example. I helps me to know how to approach them when I call back. It puts the person on the other end at ease, rather than leaving them hanging, not knowing who you are or what you want.

Just like when giving a presentation (and phone messages are mini-presentations), you want your audience to be engaged and interested, and to feel like you're interested in them. Take the extra effort to put some care into your phone messages and your phone conversations and watch how the person on the other end warms up to you!

ETA: Thank you to Deb Coman's comment, which reminded me of another bonus tip. How you ANSWER the phone is also important!

Recently I had to call a plumber fairly early in the morning. The woman who answered sounded like I had interrupted her and was not at all pleasant as she took my information. That reception, coupled with less-than-stellar service from the plumber himself caused me to delete this company from my mental database for future business.

Answer the phone like you want to talk the person on the other end. If you don't want to talk on the phone, don't pick it up.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

What insecurities are keeping you from the stage?



I've written here before about hanging onto insecurities for way too long, like when my babysitter told me that I had "little eyes" -- when I was all of five years old -- and I hung onto that horrible perceived flaw for decades.

I spoke to two people this week who have been holding onto perceived defects for many years without getting any feedback to change their views. These "defects" have led to great insecurity over time, but fortunately, they called me! And I set them straight.

The first client told me she was self-conscious about her accent. She grew up speaking multiple languages and didn't move to the United States until her teens. It's one of the main things holding her back from getting out there in front of audiences. But guess what: She doesn't have an accent!

At least, her accent is so minor and so insignificant that it will be unnoticeable to 99% of people who hear her speak. And to that remaining 1% (like me, who have a really good ear for accents), they might think she's a typical southern California native who grew up speaking English, but maybe had Spanish-speaking parents.

I never would have guessed that she grew up speaking three Asian languages in addition to English and I never would have guessed that she wasn't born here. Her accent is minimal, her grasp of English is perfect, and this is absolutely a non-issue.

When I told her this, the relief she expressed was phenomenal. She's never gotten feedback on her voice and had built up this terrible lack of confidence and self-consciousness about her accent. I realize her self-consciousness won't go away overnight, but this is the first time anyone has told her that her accent is nonexistent.

I also spoke to a man this week who thinks he has a terrible speaking voice because -- 40 years ago -- a vocal coach in college told him he did.

Wow. Can you imagine (I bet you can...) carrying around something like this for 40 years? Thinking you have a terrible voice because one person so long ago gave you this feedback?

Again, I set him straight. He doesn't have a terrible speaking voice in any way, shape or form. Yes, he can probably improve his speaking voice, like most of us can if we're going to spend a lot of time on stage. But "can improve" is a long way from "terrible."

Are you carrying around some deep-seated insecurity about your voice, your appearance, your abilities, your mannerisms or something else that's holding you back from the stage? And if so, have you actually gotten feedback on this perceived imperfection, or are you perhaps blowing it out of proportion because someone told you a long time ago that this was something "wrong" with you and it's gotten bigger and uglier over time?

Get feedback from a neutral party. Find out if it's all in your head. Because in order to move forward you have to determine if this is something that's even a problem. If it is, then by all means make the effort to fix it. But if it's not, wouldn't you rather just let it go?

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Is your communication toolbox lacking?



Glenda Watson Hyatt, a web accessibility expert and motivational speaker with cerebral palsy, recently did an excellent job of illustrating the tools she uses to communicate with friends, colleagues and audiences while navigating a significant speech impairment, including navigating the speech, hearing and vision impairments of others.

She describes how she uses technology to help her communicate, for example, text chatting on Skype (typing with her left thumb) and using her iPad with text-to-speech software. And when technology isn't helpful, she goes manual: to finger-spelling! How many of us would know how to do that? I still remember the American Sign Language (ASL) alphabet that I learned when I was a kid, but spelling out individual words would probably take me all day.

Glenda figures out which communication method is warranted in each situation, and then figures out how to accomplish it.

Unfortunately, many speakers unconsciously impose communication impairments on themselves - figuratively speaking - and are either unaware of their condition, or are aware but too afraid or reluctant to branch out and add new tools to their toolboxes.

I don't mean pulling out your iPad and using text-to-speech software. Unless you need that to communicate, it's probably not appropriate.

What I mean is using your full range of vocal and facial expression, using your full range of movement and gestures, and using images, props, audio, video and other creative avenues to get your message across. This may include using technology, like PowerPoint, but not necessarily.

I wrote a post recently about how speakers rely too much on words to convey our messages. Words alone are not enough to persuade, educate or motivate your audience, and if you want them to retain your message and do something with the information afterward, you will need to use more of your communication tools.

1. Are you using vocal variety to bring the audience into your story, to add dramatic flair when needed or to make a point with different pitch, tone or volume?

2. Are you using your hands, arms and body to paint pictures in the audience's minds, to help them imagine sizes, shapes and distance, or to nail down an idea with a strong gesture?

3. Is your face animated and flexible, changing with the the emotional flow of your talk, or do you have the same frozen expression, smile or frown the whole time?

4. And how about giving the audience something tangible to look at, hold, smell, taste, hear or see that makes your topic more relevant and concrete to them?

Glenda isn't the only speaker with impaired communication, but she's aware of her challenges and uses all the tools at her disposal to communicate as effectively as possible.

Many speakers don't bother to vary their communication methods, due to fear, ignorance, or just plain laziness.

How about you? Are you making full use of your communication abilities?

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Quick tips on using a microphone



Happy Friday! Here are some quick tips on using a microphone. Enjoy!

(You'll have to crank up the sound on both your computer and YouTube; it recorded at a very low volume.)




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How virtual presentations can help your live presentations



I learned how to use a teleprompter yesterday. It was easier than I thought it would be in some ways; in other ways, it was harder. The easy part was following the words and not getting behind. The teleprompter operator was masterful at follow my speaking rate, so that I could just do what I do naturally and he kept up.

The hard part? Keeping the warmth and connection in my presentation while my eyes were forced to remain in constant contact with the written words!

My preferred presentation format is always live. The more people in the audience, the better. I love the interaction, the energy, the connection.

But as speakers, we can't always have a live audience. Sometimes we're creating video, podcasts and webinars, all forms of media that lack a visual connection to an audience. It's important to get practice in all of these, as the skills you develop when speaking without an audience can enhance skills you already have for speaking to a live audience.

When speaking to a video camera, I can imagine that I'm speaking to one person. I don't have the distraction of reading at the same time. Whether speaking conversationally or reciting a memorized script, it's easy (for me) to imagine that one-on-one connection.

However, add in the distraction of reading words while attempting to sound and look relaxed, natural and conversational, and it's a whole new ball game. It wasn't at all like reading from a piece of paper and looking up at the audience from time to time. My entire focus had to be on the screen with the words, as though that screen held the faces of my audience. And those words were written by me, in my own voice. I can only imagine how much harder it would have been if the script had been written by someone else.

Most of the time, I felt like I was on a roll and really feeling the words and the connection with my imaginary audience. But a few times I started feeling disconnected, almost like I was floating outside my body. I could hear myself saying the words, but had lost the feeling behind them. I had to refocus several times, bringing my body and mind back together; the intense level of focus necessary really surprised me.

The best way I can describe it is that it reminds me of going to Mexico, and even though I've always been fairly comfortable speaking Spanish, finding myself at a whole new level of communication. The amount of concentration required for speaking and listening to Spanish all day every day was exhausting! It used parts of my brain that I'm positive had never been activated.

I'm sure the more familiar I get with using a teleprompter, the easier it will be, much like how my communication skills in Spanish became much more fluid over the week I was in Mexico. But it was a much more complex activity than I had anticipated. It was the ultimate in multitasking.

So how can the process of creating video, podcasts and webinars help you with your live audience skills?

1. Voice

Speaking into a microphone requires an extra level of vocal variety. Especially in an audio recording where your audience only has your voice to guide them, without facial expressions, gestures or movement, you have to step up the color in your voice to keep them engaged.

Practicing your vocal variety in this setting can translate into more interesting vocal variety in your live presentations.

2. Energy

When you aren't seeing your audience, you can feel disconnected and a little lonely. Without the audience's facial expressions and body language to feed off of, it can be hard to come up with the necessary energy to keep the virtual audience engaged. This is where you have to dig down and find it within yourself to create the energy you need to keep the audience connection alive -- even when you can't feel that connection.

Next time you find yourself with a low-energy or early-morning audience, you'll have a greater ability to dig into yourself to find the energy you need to fuel your presentation while your audience gets warmed up.

3. Focus

There's a level of focus required when you're speaking to a mic or video camera that is different than when you're with an audience.

Your audience helps direct the presentation; their smiles and interaction, questions and body language help shape the way you deliver your message from the stage. It's a natural form of interaction that can be almost effortless with practice and experience. You just don't have to try as hard to stay focused and keep your attention with them, because you are in the moment, and in the same room.

Without the live audience, your focus must remain tightly fixed to your content, your delivery, and most importantly, your intention. The emotions you want to bring to the presentation, the gestures, the facial expressions, the tone of voice -- all of these things must be consciously and actively engaged. There is no one to give you feedback in the moment. You must make constant adjustments based only on your own perception of your performance.

This kind of focus can be very helpful in live presentations, when you've gained the ability to concentrate on what you're doing and saying at the same time as reading the audience and moving in the appropriate next direction -- without even consciously thinking about it.

Getting out of your comfort zone, as I've said before, can be scary and tiring. But it's critical to stretching and growing as a speaker. I highly recommend working with a professional videographer and learning to use a teleprompter. It can only make you better in front of a live audience!

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

July 12for12 Challenge: Get Creative With Your Voice



All 12for12 posts have been removed, as they are now part of my "SpeakUP! 8 Daily Challenges to Build Your Confidence Muscles at Work, at Home, and in Front of an Audience" online program, which will be launching mid-January 2013..

For more information on "SpeakUP," click here.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Hi, my name is Lisa. I'm a paranoid preparer.



I've been behind on blogging this week as I'm finishing up projects and prepping to travel to the World Tea Expo on Friday, speaking on Saturday about business networking.

Have you ever had that terrible feeling on the way to a speaking engagement, or worse, while you're on site, that you've forgotten something and there's nothing you can do about it?

I'm big on preparation, as you know, so even for local presentations, I'm a bit of a paranoid preparer, in that I'm always afraid I'm going to leave something behind, so I bring EVERYTHING I could possibly need. This has come in handy; several times I've needed batteries for my remote, masking tape to hold flip charts together, and other various and sundry odds and ends.

Now add to that the fact that I can't just run out to Staples or the drugstore if I need something for my presentation, because I'll be staying in a hotel next to the Las Vegas Convention Center. You can see how my preparation paranoia balloons just a bit when I travel.

I try to leave nothing to chance in my presentation prep (realizing that some things are just not under my control), which means that, even though the convention center supplies the computers and projectors, I always bring my own.

I've planned -- and tried on -- an outfit with a waistband so that I can wear the transmitter that comes with the lavalier microphone. This can be a bummer for women, because we don't always want to wear an outfit with pockets or waistbands when we speak. I had a cute dress in mind for this workshop, but alas, it was not to be. However, I prefer a lavalier mic to a handheld mic any day, so I'm grateful to have that option!

And, considering that on one of our Las Vegas trips, the airline lost my husband's luggage (until the very last day of our trip, after we had already bought him a new wardrobe), I'm packing my speaking outfit in my carry-on, which is my speaking bag and has everything I need for my presentation. Some speakers don't check bags, but frankly, I'm too old and creaky to lift my suitcase into the overhead compartments these days, and the worst thing is dragging that bag onto the plane and finding all the overheads full already. So yes, I check a bag, and take my chances.

But actually, what I'm paying most attention to right now is my voice. I have no appointments today, so I can rest it. But tomorrow I'll start my day in a dry, air-conditioned airplane, which will drop me into the dry desert air of Las Vegas and more air-conditioning in the hotels. My 90-minute workshop is first thing Saturday morning, which means if I don't hydrate today and tomorrow, I may suffer the consequences. I also have a bit of a sore throat, which means I will also be incorporating salt gargles today and tomorrow for some healing.

I will say that, having spoken at the World Tea Expo before, these are some of the best-organized and well-planned conferences I've attended. At some conferences, the speakers almost seem like an afterthought, pretty much fending for themselves, but not here. I've written before about how WTE manages every detail for the speakers, down to taping the door latches in the breakout rooms so the doors are silent if people come and go. I feel completely confident that, if anything goes wrong, they will be able to fix it. Working with thorough and conscientious organizers is always such a pleasure.

For two handy preparation checklists that you can use before your presentations, download my free handouts: Presentation Tools Checklist and Presentation Readiness Checklist.

Do you have a speaking engagement coming up that you're prepping for? Tell me about it in the comments!

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Clearing up throat-clearing: Guest post by Joanna Cazden



While I'm on vacation in Sonoma, stuffing myself with cheese and wine, I've got a couple of guest posts lined up for you! The last is from voice therapist and author Joanna Cazden, on how to avoid unnecessary throat-clearing. Enjoy!



"Don't clear your throat—it's bad for your voice." Every serious speaker hears this advice. But what can you do, when your throat tickles or drips or you're nervous about a presentation? How can you resist?

The urge to clear your throat can arise for several reasons, most of them false alarms. Here are some tips about how to avoid unnecessary throat-clearing, and how this will, in fact, help your voice.

First, some background. The voice box—in medical lingo, the larynx (LAA-rinks)—has a bigger job to do than just making sound. Its fundamental role is as a valve that protects the airway. Your vocal cords are constantly on-guard, ready to open or close the top of your windpipe.

Too much smoke, dust, or fumes in the air? The larynx coughs or holds your breath, keeping the bad stuff out of your lungs. Too much phlegm inside the bronchial tubes, collecting debris from an infection? You expell it by slamming the vocal cords hard and then pushing air—and crud—out of the valve.

Throat-clearing is a smaller version of a cough: your vocal cords lightly clap or rub together. This is normally triggered when we swallow the wrong way, or have true post-nasal drip, but it's more vigorous than what's needed for vocal vibration. When there really isn't anything to clear out, it becomes a useless habit, or worse.

Repeatedly slamming your vocal cords together can irritate them, leading to callouses (vocal nodules) or swelling (vocal edema). More often, repeated throat-clearing just makes you slightly hoarse or uncomfortable. And that leads to—you guessed it—more urge to clear.

Now, if you clear your larynx heavily and repeatedly, it will create phlegm and "prove" you were justified! But if the clearing was not productive (wet) the very first time, you didn't really need to clear at all.

Because your body is so motivated to keep the airway clear, your vocal cords can get over-sensitive. Dry weather or air conditioning, slight irritation from acid reflux or allergies, or just using your voice without good technique (like the low-pitch, glottal-fry style that's been in the news lately), can all make the vocal cords unhappy. Like a baby, they fuss but don't tell you why. Your throat gets itchy and scratchy and you don't know what else to do.

How to break the vicious cycle? Get savvier about how you respond to false alarms, when clearing will just make things worse. And take better care of your voice pro-actively, so the urge-to-clear doesn’t arise in the first place.
  • Keep water near you at all times, and whenever you feel the tickly desire to clear, take a sip of water instead. This sensory interruption decreases irritation over time, turning the vicious cycle into a positive one. Cold or ice-water is especially good at "distracting" your throat. (No, it doesn’t hurt your voice at all.)
  • Develop more consciousness of when and why you clear your throat. If your voice sounds low-pitched or weak just before you clear, practice using a more energetic speech style to stay out of the "danger zone." This will take more energy commitment from your whole body, but your larynx will be happier, and throat-clearing will decrease.
  • If you tend to clear a lot at the end of the day, take more voice-rest breaks, and see a coach about your technique and pacing. Also get some help if you clear a lot on the phone. (Most people are too loud on cellphones, but too soft on land-lines.)
  • A vague feeling of phlegm or "something's in my throat" can be a leading symptom of acid reflux irritation, long before you experience regular heartburn. Cut back on coffee, alcohol, and heavy meals before bedtime; try a quick-acting antacid before long meetings; and arrange for a throat exam with an ear-nose-throat specialist (laryngologist).
  • Invest in a few sessions with a voice coach or therapist, to tune-up your technique.
Above all, treat throat-clearing as a signal, not as a mysterious bad habit. Listen more carefully to your throat symptoms, and you'll soon sound—and feel—much better.

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Joanna Cazden is a voice therapist in Burbank CA, and the author of Everyday Voice Care: The Lifestyle Guide for Singers and Talkers. Contact and free info: www.voiceofyourlife.com.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Michael Erard: In praise of verbal stumbles



I enjoyed this essay on Slate.com by Michael Erard, author of Um... Slips, Stumbles and Verbal Blunders, and What They Mean. You have to imagine that I'm going to like an article that backs up my view of "ums" and "uhs" NOT being the downfall of civilization as we know it.

Here's an excerpt:

"People have been pausing and filling their pauses with a neutral vowel (or sometimes with an actual word) for as long as we've had language, which is about 100,000 years. If listeners are so naturally repelled by 'uhs' and 'ums,' you'd think those sounds would have been eliminated long before now. The opposite is true: Filled pauses appear in all of the world's languages, and the anti-ummers have no way to explain, if they're so ugly, what 'euh' in French, or 'äh' and 'ähm' in German, or 'eto' and 'ano' in Japanese are doing in human language at all.

In the history of oratory and public speaking, the notion that good speaking requires umlessness is actually a fairly recent, and very American, invention. It didn't emerge as a cultural standard until the early 20th century, when the phonograph and radio suddenly held up to speakers' ears all the quirks and warbles that, before then, had flitted by. Another development was the codification of public speaking as an academic subject. Counting 'ums' and noting perfect fluency gave teachers something to score."

Enjoy the article, and if you want to know what I think about "ums," here's a blog post or two.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Another tip for reading from a script



My "Our Town" script from 8th grade
I wrote last year that speaking from a script doesn't have to sound scripted, and I gave some tips on how to sound more natural.

Then yesterday I was on a webinar where the speaker was clearly reading from a script, and I realized that I had left out something very important from that original blog post.

The speaker, being on a webinar, hidden behind telephone lines and PowerPoint slides, knew that no one could see her. And if no one can see you, then it must not matter that you're reading from a script, right?

Wrong.

The only people who are really good at reading from scripts are actors. Generally, an actor can pick up a script on the first read-through and sound 100 times better than the rest of us. Then they proceed to rehearse and memorize until those lines sound extemporaneous and unscripted.

You, most likely, are not a trained actor. If you read directly from a script, you are going to sound like a robot. And this is just how the speaker sounded yesterday, monotonous, boring and flat. She didn't even sound like she was trying to speak naturally.

Had she read through her script even a couple of times, out loud, it might have made a huge difference. Reading aloud helps you to develop a flow and smoothness to your lines. Reading from a script successfully actually means visually skimming ahead of what you are currently saying, so you can seamlessly blend your words together into cohesive, expressive and articulate sentences, with pauses and inflections in the appropriate places. It is a skill that one needs to learn and practice.

And there it is, the fourth tip I should have added to the original blog post: Practice.

I don't care if you are on a webinar, a radio show or a conference call. Just because people can't see you doesn't mean you get to slide on preparation.

You may be one of the rare few who can pick up a script and make it sound like you're speaking off the top of your head the first time you read it. But if you aren't one of the rare few, you better rehearse, out loud, several times. You will hear a noticeable difference in the flow of your words. You might even fool your audience into thinking you're being spontaneous!

Read my original post here:

Speaking from a script doesn't have to sound scripted

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Are you a speaker or an impressionist?



I've had several clients come to me with an "idol" in mind as an example of the kind of speaker they wanted to be. One person flat-out told me he wanted to be like Tony Robbins. Sorry. Not gonna happen.

Another had a more subtle approach. He sent me a video of a president whose speaking style he admires, so I could see one of his role models in action. When we started working together and I gave him some material to read, his tone was a little flat, so I suggested some ways he might add color to his voice. His suggestion was to practice a cadence he's heard this particular president use.

As an experiment in vocal variety, there's nothing wrong with this. And in general, it's okay to have role models when you're starting out as a speaker. Having goals to strive for helps in the learning process; if you don't know what you want to achieve, it's kind of hard to get there.

However, when you decide to model yourself so specifically after a particular speaker, to the point of mimicking speech patterns and cadences, then you're going off track.

Each of us has ways of speaking and expressing ourselves that are unique only to us. When an actor convincingly plays JFK in a movie or a comedian perfectly nails a celebrity's character on Saturday Night Live, it's not just because of good makeup and wigs. It's because the actors have identified and are copying those distinctive speech patterns that make the person recognizable.

The only person who should ever try to duplicate another's speech cadences is an impressionist. It's perfectly all right for Rich Little or Dana Carvey to sound exactly like someone else; it's their job to mimic famous people.

So play with your speech patterns. Go ahead and stretch yourself and see how it feels to slow down certain words, speed up others, vary your volume, adjust your pauses, shrink and expand your vowels, mess around with inflection. These techniques can certainly help you add color and interest to your voice.

Just remember: You are who you are, and there's nothing wrong with that. No one else speaks exactly like you, and that's what makes you special and unique as a speaker. Once you start mimicking the patterns of other speakers, you lose your individuality, and you sound like a copycat! You'll get more respect by being yourself.

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Speed up and stop enunciating...?



Image by juliaf
For the first time ever, I told a client to stop enunciating so much. And, for maybe the first time, I told a client to speed up instead of slow down.

It's a rare occurrence that a speaker is actually over-enunciating and talking too slowly, but it happens.

In this case, my client is shooting a video for his website. He's taking two minutes to grab the attention of site visitors, ending with a call to action for them to contact him for more information. In this two minutes, he needs to be snappy, friendly and intriguing, or site visitors won't stick around for the rest of what he has to offer. For that matter, they won't even finish watching the video if it doesn't engage them.

Overly precise enunciation and a slow speaking pace makes him look stiff, boring and robotic. He doesn't come across as conversational, and he doesn't come across as someone you'd want to get to know better. (Part of the problem is that he's speaking from a script, which is hard enough to do well without filming it on video.)

The exercise I recommended for our session that day was to let go, to lighten things up and loosen things up by speeding things up. I asked him to go over his presentation quickly, without stopping to correct mistakes or flubbed words. Leave the ums alone and stop thinking so much. Let the words flow as though he's in a conversation with a person and he's really excited to tell them about his business. He said, "I get it -- it's like I'm talking to someone in the same room, eating lunch together, having pasta." Exactly!

When he let himself speak freely, without worrying so much about perfection, he had so much more life in his voice, so much more energy and excitement. This is what his site visitors need to see, not some professorial lecture that feels like a downer.

Video can be hard to pull off for inexperienced speakers, because it's awkward to emote in front of a camera with no live audience, no feedback from facial expressions or body language to help you feel connected. Speaking to a camera is downright uncomfortable for a lot us, and smiling and showing emotion feels fake. One client suggested taping a picture of someone's face next to her webcam to give her more of a sense of speaking to a person, and if that works for her, great!

Speaking too properly (and this includes avoiding contractions and using the word "a" like the letter "A") can be just as distracting to an audience as speaking too sloppily. There's a balance you need to have between enunciation that is clear and a speaking style that's conversational and friendly. For a good example of this balance, listen to a radio DJ or TV news anchor. They speak clearly and enunciate well, but -- most of the time -- don't sound overly stilted. (I'm still trying to find a recording of the radio announcer I heard on KUSP radio a few months back who sounded like he was doing elocution exercises.)

Even when recording a video, keep in mind you are still speaking to an audience. You may not be able to see them, but they're there. Imagine these faces when you're speaking to the camera. Smile, and use your face and body just as you would if you were sitting at the same table as the person you're speaking to. Have a conversation and don't worry so much about perfect enunciation. Your message will be heard and felt.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

4 tips for better vocal projection



Cynthia Tedore, a long-time Speak Schmeak reader (and an expert on arachnids!) sent me this question: "How does one project one's voice, yet still sound natural when public speaking (and not like you're yelling)?"

For most people who are not trained speakers, singers or performers, projection is one of the hardest public speaking concepts to put into practice. It feels awkward, it feels like yelling (and it probably is), and it seems very complicated.

Here are some tips to make vocal projection easier to understand and easier to accomplish, so your audience will sit up and pay attention! (Check out the resources at the bottom of this post for more in-depth explanations of breathing and projection techniques.)

1. Relax

When we get nervous, all sorts of things happen to our bodies. Our breathing becomes shallow, our muscles become tense, especially in our upper body. The combination of shallow breathing and tight vocal cords makes for a weak and sometimes squeaky or quavery voice.

Before you speak, take a few moments for some relaxation exercises. Take some deep breaths. Warm up your neck and shoulders by doing some head and shoulder rolls. Clench your hands and feet and release -- do this a couple of times. Raise your arms over your head and take a big stretch. Open your mouth wide and warm up your face and jaw muscles. Bend at the waist and let your head and arms hang down to the floor.

Warming up and stretching your upper body will release that tension that's tightening up your throat and keeping you from breathing fully.

2. Open your mouth

Sometimes the only problem is that you just aren't opening your mouth enough. If you don't open your mouth, your voice is not going to go anywhere; on top of that, you are probably not enunciating, making your speech even harder to understand.

One trick to getting you to open your mouth wider and enunciate better is to practice vocal variety. My favorite method for this is to read children's books aloud (to yourself or to a child you may have on hand). You can't read a story to a 4-year-old without acting it out a little, and practicing this way will help you add some color and liveliness to your voice, which in turn will help your enunciation and projection.

3. Improve your posture

If you're not standing tall with your head up, you are strangling your voice. Your voice is made of air, and it needs a wide-open path from your lungs, past your vocal cords and out your mouth to be heard clearly.

Make sure your body and head are facing the audience, with your chest and shoulders open, not slouched or hunched. Hold your head high and, when reading from your notes, do not speak at the same time, but wait until you are looking up at your audience again. More on physical presence here.

When you're standing tall with good posture, you are also able to breathe more effectively, not only pulling in enough air, but expelling it better as well, which pushes your voice out into the world.

4. Focus your voice

Vocal projection is not so much about being louder as it is about placement. When you are not projecting your voice, it's because you are speaking to a space right in front of your face. Projection just means that, instead of focusing at a point right in front of you, you focus on a point farther away.

When you practice your presentation, practice speaking to various objects in the room. Start with something close, like a chair. Then, when you feel that the chair is hearing you, focus on something a little farther away, perhaps a plant. Talk to the plant (yes, I've had my clients talk to their plants); use the vocal variety mentioned above, breathe, and make sure your mouth is open so the air can flow. Does the plant hear you? Good. Now focus on something across the room, maybe a picture on the far wall. And so on.

If you feel your voice straining, stop. Don't force it. If you're not used to speaking and projecting your voice, start with humming. Here's a great exercise by Dr. Morton Cooper to help you focus your voice and find your natural pitch (note the part about the facial mask -- this is where you want your voice to be, bouncing off the cavities in your head and producing resonance).

Humming is also a great way to warm up your voice before you speak so you don't strain it.

These are a couple of easy ways to start getting more projection and clarity from your voice.

For more information on voice care and training, check out:

Kate Peters
Joanna Cazden
Susan Berkley
Dr. Morton Cooper

Please share your tips for better vocal projection in the comments!

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Healing vocal strain, part 1



Last Thursday, I did something really stupid.

The five hours of coaching wasn't stupid, but I could feel my voice getting tired by the end of it.

Having dinner with two good friends wasn't stupid, but talking for two hours over the noise in a busy restaurant probably wasn't the best idea.

No, the stupid part was cranking up the music in my car and singing at the top of my lungs all the way home -- after the five hours of training and two hours of talking with friends.

The next morning, not only was my voice strained (although oddly not hoarse), but I had so injured my vocal cords that my neck was sore and tender. That night I could barely sleep, trying to find a comfortable position all night long that didn't hurt my neck or throat.

I've written before about how to protect your voice from strain, but now I realize that I've not written about what to do after a strain.

For part 1 of my vocal strain series, I asked speech therapist, vocal coach and author Joanna Cazden for her advice, and she shares her tips below. I am attempting to take Joanna's advice, especially about the voice rest. We'll see how long it takes for this to clear up completely! For those of us who make a living with our voices, it's imperative that we know not only how to prevent overuse, but what to do when it happens.

Take it away, Joanna!

First aid kit for vocal strain is:

(1) Vocal rest as much as possible; except

(2) Light easy humming on a medium pitch, or glides up and down, with very forward/nasal/buzzy feeling, for a few minutes every hour.

(3) Breathe steam for 10 minutes at least 2 times day (long showers, steam-room, steam-inhaler gizmo or etc.; NO aroma-therapy, just plain water).

(4) General self-care: stress-relief, healthy food and water, moderate exercise, massage/bodywork, prayer, sleep. NO weight lifting or ab work that involves holding your breath AT ALL.

If nothing improves at all in a couple of days, your voice actually hurts, or some level of hoarseness hangs on more than 2 weeks, see a laryngologist (ear-nose-throat MD who understands voice.)

Lots of ENTs specialize in other types of problems, so ask the best singers in your area whom they go to. A voice examination with just a little mirror is barely worth the time and cost; some kind of endoscope view is essential. The best voice docs have exam equipment called 'videostroboscopy,' so ask when you make the appointment.

Everyone who strains their voice wants to be able to drink something or take a pill to make it better. But vocal cords are part of the airway, so nothing that you eat or drink touches them!

Tea is not harmful, but the place it feels good is about an inch higher in your throat than where the voice is located. And painkilling lozenges and sprays just tempt you away from vocal rest. Silence, steam, and sleep are the real "magic pill," along with the very brief exercise above, which appears to speed up the healing process.

MOST IMPORTANT: Learn from the experience so it doesn't happen again!!! Cumulative wear-and-tear on the edges of vocal cords can lead to permanent thickening, scarring, and strain.

For more helpful information on voice care, check out Joanna's book, "How to Take Care of Your Voice: The Lifestyle Guide for Singers and Talkers."

Here are two of my previous posts on voice care:

Voice care #2: How's your pitch?

Voice care #3: Acoustics

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Read aloud to improve your delivery



Here's a quick tip for those of you who want to improve the expressiveness of your voices when giving presentations: Practice reading aloud.

This is an exercise I use with my clients who need help with bringing more color and clarity to their voices and speech. I use a couple of news stories, some wacky Monty Python dialogue, a couple of poems (one solemn and one nonsense), some emotion exercises and some children's books.

Reading aloud (and recording yourself, if you can) allows you to practice vocal variation and enunciation with different kinds of topics. Listening to the recording will let you hear where your voice and expression are strong and where you need some work.

Practice your volume -- loud and soft. Practice your pitch -- high and low. Practice your pace, sometimes speaking faster and sometimes slower. Practice pausing and silence. Practice putting emotion into your words. Children's books give you the most bang for your buck in the sense of using vocal variation to its maximum effect. If you have a child to read to, even better!

Reading aloud also allows you to practice and get better at sight reading, where your eyes move ahead of the words as you read and your reading becomes fluent and smooth. This is a difficult skill for a lot of people, yet we find ourselves being called upon to read aloud from time to time, and there's nothing worse than listening to a monotone voice reading one word at a time.

Reading aloud with good flow, expression, inflection and enunciation isn't easy, and sometimes it feels awkward, especially when reading to yourself. However, if your voice tends toward monotonous or if you have a hard time expressing yourself in front of an audience, reading aloud will be invaluable for the improvement of your delivery.

For more tips on improving your voice, check out these two books:

Speak to Influence: How to Unlock the Hidden Power of Your Voice and How to Take Care of Your Voice: The Lifestyle Guide for Singers and Talkers

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Don't be macho -- use a mic



Download audio here.



I'll be the first to admit that I take an almost macho pride in my ability to project my voice. I was born this way. Even when I wasn't trying, I could be heard talking a mile away. And yes, I got in trouble a lot in school for being too loud.

However, I've learned my lesson about voice overuse, and I'm happy to say that if a microphone is available and a group is over about 40 people, I will use it. Here's why.

Even if you can be heard in the last row without shouting, you will be straining your voice to some degree if you have to give an hour-long or longer presentation to a large group. In order to be heard, you will have to make the effort to project your voice the whole time. In addition, you will be close to your maximum range in terms of volume, without yelling, and you won't have a lot of options with vocal variety. For example, if you want to make a point by bringing your voice down low, the last row may not hear you.

If you use a microphone, however, you have much more vocal control and the ability to play with vocal variety. You still have to project, even with a microphone, but not to the degree that you have to without it.

You can also hear yourself better and get more of a sense of what the audience is hearing when you use a microphone, because your voice is playing over a PA system. This allows you more vocal creativity and control, as I mentioned above, because you don't have to work as hard to project. And if you want to bring your voice down low, you can -- and still be heard.

And last, please consider those with hearing impairments. You don't know who in your audience might not be able to hear you, and it's frustrating for those with disabilities not to be considered by the speaker or the meeting organizer. Click here for an insightful article on the topic.

Even if you, like me, have a naturally projecting voice, please consider not only the health of your vocal cords, but the ears of the audience when you decide whether or not to use a microphone. The last row should not be struggling to hear you, and you should be able to use the full range and abilities of your voice to make your message more compelling.

Don't be macho. Use a mic.


And here's a handout with more info on using a microphone.

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

Yesterday's inspirational speaker: Susan B. Anthony



Download audio here.




Here's more on Susan B. Anthony from the Cracker Jack prize:

"In her 50 years as a reformer, Susan B. Anthony championed many causes, including the abolishment of slavery and equality for all. But it was her tireless work as an organizer and inspirational speaker for women's rights for which she is best known. She was convinced that truly equal opportunities for women could not be realized until women gained the right to vote. Twenty years after she resigned as president of the National American Woman Suffrage Association, and fourteen years after her death, the 19th Amendment was ratified, giving women the right to vote."

In fact, the entire women's movement arose from the abolitionist movement, which makes a lot of sense when you think about it. Susan B. Anthony is one of my heroes; here's a post I wrote about her and Elizabeth Cady Stanton for International Women's Day two years ago: http://coachlisab.blogspot.com/2007/03/international-womens-day-little-late.html.

We should never take for granted the human and civil rights we have today because of the hard work of women and men from past generations. And the fight is not over; people still struggle around the world for basic rights.

How do these advocates make change happen? By speaking out! By using their voices to educate, inform and persuade. By learning how to reach their audiences on an emotional level that motivates them to take action.

And it's not just in front of large audiences that we can effect positive change with our voices. When you hear an offensive comment, do you say something or do you let it go, embarrassed to speak up and confront the person? Change happens one person at a time. Using your voice to make the world a better place is one of the most generous and satisfying ways you can contribute to change.

What would you like to see improved in your community, your state, your country, your universe? Maybe you should consider doing something about it! Speak up!



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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

"Don't ever change"



How many people wrote that in your high school yearbooks? I would have to say that I probably have ten signatures each year from people who said that exact same thing. Cliché or not, it's a great suggestion!

I enjoyed this post by TJ Walker a while back and I thought I'd share it with you.

Are you concerned about your voice, your lack of polish, your lisp, your fillers, your personal style? Take a lesson from Rachel Ray and Brian Williams. As TJ says, "If you have interesting things to say and you say it with passion, you too could be the next Rachel Ray, or, speaking of awful voices, Barbara Walters."

More posts on being yourself, embracing your uniqueness and gaining confidence:

What makes you unique?

Everyone's an original

Falling in love with the real you

Who would listen to me?

Who are you trying to be?

He's no Barack Obama

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On The Everything Page you'll find everything you need to build visibility, credibility and influence through engaging presentations that move your participants into action: freebies, low-cost products and courses, and 1:1 coaching!

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